grand luxxe riviera maya reviews

Tripadvisor Plus Subscription Terms & Conditions, Hotels near Grand Luxxe at Vidanta Riviera Maya, Grand Luxxe at Vidanta Riviera Maya Rooms, Iberostar Hotels & Resorts in Playa Paraiso, Adults Only and Adult Friendly Resorts Playa Paraiso, Playa Paraiso Luxury All Inclusive Resorts, Hotels near Iberostar Golf Club Playa Paraiso. Grand Luxxe at Vidanta Riviera Maya: Parfait ! Taxes and fees that are shown are estimates only. However, DO NOT go to the sales meeting. it is very hard to get a place in the beach club! @Manuel director of beach club, please make note of this review. - consultez 1 263 avis de voyageurs, 1 185 photos, les meilleures offres et comparez les prix pour Grand Luxxe at Vidanta Riviera Maya sur Tripadvisor. We are also happy that you think our resort is beautiful. Grand Luxxe at Vidanta Riviera Maya: Good not Great - See 1,256 traveller reviews, 1,170 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya at Tripadvisor. here for new years and they cant handle a full hotel. I would like to say something nice about our building concierges but having been let down 3 times (once asking for COVID testing details, which didn't arrive, another requesting detail of check out and finally our luggage pick up not arriving) it's hard to do so. As one of the most successful companies in the Mexican tourism field, we clearly communicate the terms and conditions associated with accepting an invitation to our sales presentation. The property is huge, need golf cart transportation everywhere. ecological standpoint, they should attempt too). Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. 1) Luis - concierge at the Beach Club 2) Obed - Server/staff member for Cabanas at the Beach Club 3) Angel - Server/staff members for the beach side Cabanas at the Beach club. Which room amenities are available at Grand Luxxe at Vidanta Riviera Maya? Grand Luxxe at Vidanta Riviera Maya in Playa Paraiso, Mexico: View Tripadvisor's 1,235 unbiased reviews, 1,138 photos, and special offers for Grand Luxxe at Vidanta Riviera Maya, #7 out of 11 Playa Paraiso hotels. Given the year we have all had, I would have thought that the service in those two areas would have been impeccable. Yes, it is 0.6 miles away from the center of Playa Paraiso. Our balcony overlooked the. We are all committed to excellence, integrity, and above all your satisfaction. We host thousands of satisfied guests every week as well as attending them and we measure the caliber of our quality through several mediums in an attempt to improve on a daily basis. Free breakfast? The unit also had 2 private bathrooms (one with a delicious soaking jet-tub). This is due to environmental causes which the resort can do nothing about (and from. Resort Hotels. The beach club opens at 10:00 the first day we arrived at 10:05 and got the final available space. Grand Luxxe at Vidanta Riviera Maya: Beach Club Staff - See 1,263 traveller reviews, 1,185 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya at Tripadvisor. We regret that your stay was different from what you had expected. Lifeguards are on duty and diligent for people swimming too far out or too close to the rocks which break the surface. Check-in is a process. Sincerely Grand Luxxe Riviera Maya Management. Grand Luxxe at Vidanta Riviera Maya Features, Grand Luxxe at Vidanta Riviera Maya Carretera Cancun Km. They are friendly, funny, prompt and worth their weight in gold. Response from Grupo Vidanta, Owner at Grand Luxxe at Vidanta Riviera Maya, Response from Grupo Vidanta, Owner at Grand Luxxe at Vidanta Riviera Maya. Beach better, rooms new and the free show every night. None of its true. The pools and staff were all great. they will try to sell you and hook you into their timeshare. There is no way this resort is operating at a reduced capacity. Sincerely, Grand Luxxe Riviera Maya Management. Discover genuine guest reviews for Grand Luxxe 2 Bedroom Spa Suite @ Vidanta Riviera Maya along with the latest prices and availability – book now. What are some of the property amenities at Grand Luxxe at Vidanta Riviera Maya? The grounds are immaculately kept (which I good as you'll likely get lost multiple times during your stay), every meal was delicious (although a fruit platter did take 45 mins to arrive via room service), Cirque du Soliel is a must. For instance, I ordered an incredible roasted-vegetable and hummus platter next to the Beach Club pool—a lighter option was more difficult to find previously. Does Grand Luxxe at Vidanta Riviera Maya offer any business services? more. Later in my stay I began queuing at 8:00 was the 5th person in line and received the 3rd last space. Grand Luxxe Residence Two Bedroom Loft at Vidanta Riviera Maya. Where the lush jungle and the Caribbean Sea meet is Vidanta Riviera Maya, a magnificent paradise featuring stunning natural beauty and all of the wonder of Cirque du Soleil JOYÀ. All they do is lie. so it is an envious concern make money first!!! This is the version of our website addressed to speakers of English in the United States. At Grand Luxxe Riviera Maya the luxury vacation becomes a reality. Does Grand Luxxe at Vidanta Riviera Maya have an airport shuttle? Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso: See 1,261 traveller reviews, 1,174 photos, and cheap rates for Grand Luxxe at Vidanta Riviera Maya, ranked #7 of 10 hotels in Playa Paraiso and rated 4.5 of 5 at Tripadvisor. The Grand Luxxe Jungle unit was spacious and gorgeous. Yes, dry cleaning and laundry service are offered to guests. We were blown away with the Covid precautions taken by the resort. Signed up for presentation as Victor Guerara promised we would get a 10% discount on all room charges. So made as many reservations via 'the app' as we could, which sadly do not include pool reservations. Extremely disappointed in so much for the 2nd year in a row. Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso : Consultez les 1.252 avis de voyageurs, 1.167 photos, et les meilleures offres pour Grand Luxxe at Vidanta Riviera Maya, classé n°7 sur 10 hôtels à Playa Paraiso et noté 4,5 sur 5 sur Tripadvisor. Conveniently located restaurants include Tramonto, Il Olivo, and Gong Taste of Asia. concierges make such arrangements. Learn More. We also noticed a huge increase in food quality in the restaurants we dined at (which all offered outdoor seating options). We were booked to come earlier in the year, but rescheduled due to COVID. Grand Luxxe at Vidanta Riviera Maya: Grand Luxxe Jungle - See 1,228 traveller reviews, 1,126 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya … Tenis is not open but Golf is open, what is administration concern (Tenis is free, Golf need pay)? lots of pools, people dont respect masks.eally not worth the money! We are constantly striving to achieve the highest level of guest satisfaction and this is very useful to us. We just returned from a week-long stay in the Grand Luxxe Jungle in January 2021. Gong, Tromonto, Nectar, and Salumn were all very good but the show stopper was the beachside seafood and steakhouse, Quinto. Dear ladyjayne326 _ Thank you for taking the time to provide us your feedback about your recent stay with us. It was a pleasure seeing her everyday and she really made out stay. Response from Grupo Vidanta, Owner at Grand Luxxe at Vidanta Riviera Maya. Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso: See 1,261 traveler reviews, 1,174 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya, ranked #7 of 10 hotels in Playa Paraiso and rated 4.5 of 5 at Tripadvisor. What are some restaurants close to Grand Luxxe at Vidanta Riviera Maya? Book The Grand Mayan at Vidanta Riviera Maya, Playa Paraiso on Tripadvisor: See 5,643 traveler reviews, 4,975 candid photos, and great deals for The Grand Mayan at Vidanta Riviera Maya, ranked #8 of 10 hotels in Playa Paraiso and rated 4 of 5 at Tripadvisor. Tiramisu at Tromonto was a treat (highly recommend booking a table in advance (via the app) for best seating). Dear S1364BYmanuelc : Thank you for taking the time to provide us your feedback about your recent stay with us. Snack on ceviche, savor a gourmet burger, or enjoy a perfect steak and signature cocktail at one of nearly 20 restaurants and lounges. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. The beachclub however had great attendants who were totally helpful and on point with towels, and menus. Which popular attractions are close to Grand Luxxe at Vidanta Riviera Maya? Grand Luxxe at Vidanta Riviera Maya: Noël 2017 - consultez 1.258 avis de voyageurs, 1.170 photos, les meilleures offres et comparez les prix pour Grand Luxxe at Vidanta Riviera Maya … Pretty soon it will take 5 people to delivet your food. We also felt like evety time we turned around we were getting nickle and dimed to death. As a SCUBA professional I would recommend carefully walking knee-deep or more (keeping and eye out for black spiky urchins) and swimming out. Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso: See 1,263 traveler reviews, 1,185 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya, ranked #7 of 10 hotels in Playa Paraiso and rated 4.5 of 5 at Tripadvisor. Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso: See 1,249 traveller reviews, 1,166 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya, ranked #7 of 10 hotels in Playa Paraiso and rated 4.5 of 5 at Tripadvisor. While the one-bedroom suite was immaculately clean, stylishly furnished and big enough for 5 people, there was no plunge pool on the balcony as advertised. Yes, Grand Luxxe at Vidanta Riviera Maya offers an airport shuttle for guests. Enjoy a spa tub, a terrace, and a TV. Where luxury vacationing meets the pristine natural beauty of the Caribbean Sea and/or Mayan jungle. We remarked that the quality and offerings for food had improved greatly since we were guests in 2018. Not a deal-breaker but when I spent 2 hours queuing for a space in the beach club and received one of the last spaces available, it may have been nice to have the option of not having to deal with that kind of wait time. 48, Playa Paraiso, Playa del Carmen 77710 Mexico, Lock in the lowest price from these sites, I checked out from Grand Luxxe Jungala building 8 yesterday. jungle terrain and we watched birds in the trees each morning while enjoying our coffee provided in the lobby. This is the version of our website addressed to speakers of English in the United States. Book Grand Luxxe at Vidanta Nuevo Vallarta, Nuevo Vallarta on Tripadvisor: See 7,809 traveller reviews, 5,555 candid photos, and great deals for Grand Luxxe at Vidanta Nuevo Vallarta, ranked #4 of 33 hotels in Nuevo Vallarta and rated 4.5 of 5 at Tripadvisor. My wife and I love visiting here. In fact, the company employs and trains thousands of individuals that work hard day and night to satisfy each and every guest. For that reason, we are disappointed we did not meet your expectations to the fullest. Book the Grand Luxxe 2 Bedroom Spa Suite @ Vidanta Riviera Maya - Stay at this resort in Playa del Carmen. 48, Playa Paraiso, Playa del Carmen 77710 Mexico, Lock in the lowest price from these sites, The Service at the Beach Club (Grand Luxxe) is Impeccable, There are 3 gentlemen that have made our stay at Vidanta EXTREMELY fantastic. expensive and not so great service. Luis and Erika were very great and they made my overall experience of having my engagement photos taken was comfortable and great!! All in all this immaculate resort offers an enjoyable stay. Grand Luxxe at Vidanta Riviera Maya: Absolutely Beautiful Resort - See 1,247 traveller reviews, 1,159 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya … Each staff member religiously wears a face mask—and most wear a face shield over it. If these gentlemen are not present next June when we visit, my grandfather will have very harsh words for. The photos you see of wooden jetties out onto the ocean are false. 10K likes. We did meet a new friend this year that we really look forward to seeing again. Your comments are always appreciated. The room was freshened daily and always looked impeccable. We are disappointed that we were unable to meet your expectations to the fullest. See more questions & answers about this hotel from the Tripadvisor community. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The resort is absolutely beautiful and the resort staff is great. At check-out, didn't receive on any of our room charges as "doesn't apply to anything purchased between noon and 2pm, since this "happy hour". Grand Luxxe at Vidanta Riviera Maya: Slow season treat - See 1,261 traveller reviews, 1,174 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya … Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso: See 1,249 traveller reviews, 1,166 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya, ranked #6 of 10 hotels in Playa Paraiso and rated 4.5 of 5 at Tripadvisor. by the way, Don't take free breakfast meeting, sales will keep you for all the day to convince buy buy buy...if you don't and attitude will change, this is a disaster meeting If you like the resort I suggest goes to other resort Nuevo Vallarta. Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso : Consultez les 1 247 avis de voyageurs, 1 159 photos, et les meilleures offres pour Grand Luxxe at Vidanta Riviera Maya, classé n°7 sur 10 hôtels à Playa Paraiso et noté 4,5 sur 5 sur Tripadvisor. Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso: See 1,254 traveler reviews, 1,169 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya, ranked #7 of 10 hotels in Playa Paraiso and rated 4.5 of 5 at Tripadvisor. The level of the service they provided was beyond comparison. The sales people will tell you anything to sell you a time share (that it’s deeded, that it’s an investment, that their vacation service (Vida Lifestyle) provides great travel opportunities, and anything else you can think of). If there were specific operating hours there were none posted by the desk and so we were unaware of how or when we would be in contact with them. … Claim your listing for free to respond to reviews, update your profile and much more. Grand Luxxe at Vidanta Riviera Maya: Excellent Relaxation Trip - See 1,249 traveller reviews, 1,159 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya … Dining. In my opinion all 3 deserve a promotion and increased job security moving forward. Own or manage this property? Due to rocks (many with urchins) entering the sea can be quite difficult/unconfortable. don't accept, there is nothing free, it is sales meeting and U will lost a day, This is our second time back this resort, It still a beautiful place and the resort staff work hard. spa is small and only booking day before. Grand Luxxe at Vidanta Riviera Maya: Vidanta Grand Luxxe comme dans grand luxe! I've stayed in resorts of similar quality (and price tag) whereby building. Grand Luxxe at Vidanta Riviera Maya: Grand Luxxe I Riviera Maya - See 1,263 traveller reviews, 1,185 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya … We had amazing service provided by Alfredo and Guillermo and had 2 magical dinners overlooking the ocean. Jungala was a fun day (VERY reduced capacity, zero wait time on all rides the whole day - check the Vidanta app for very reduced ticket pricing). There are more places to choose from in the Playa Paraiso area. There are signs and staff ensuring guest do not stray to close to these ruins. We were concerned with the dangers of traveling and staying at a resort. I arrived an hour before opening and found no spaces available. Grand Luxxe at Vidanta Riviera Maya: Excellent Relaxation Trip - See 1,254 traveller reviews, 1,169 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya … Popular attractions Maroma Beach and Tres Rios Ecopark are located nearby. Unfortunately Azure is closed with the pandemic. Yes, guests have access to a pool and a fitness center during their stay. but sales, choose a top floor, you can hear kids running or adult walk,lt is very disturbing when you sleep. There are a few people we look forward to seeing every year. Other outstanding service was provided at: Beach Club pool by Orlando, Willberth, Brenda and Anselmo. Slip provided indicates discount applies to (Food & Beverages, Store & Boutique). Please see our partners for more details. There are more places to choose from in the Playa Paraiso area. I will mention that one concierge, Jose, quickly amended the issues above and if we'd have had him, and some semblance of their working hours all week, our stay would have been 5*. The other guests were very respectful and unless people were swimming, eating or sitting in a beach chair, masks were worn at all times. Lastly, we would like to point out as well, that our prices are competitive compared to other resorts. Claim your listing for free to respond to reviews, update your profile and much more. Nestled on 3180 square feet in the midst of the tropical Mayan Jungle, Vidanta Riviera Maya is an experience like no other. Ensure your phone is well charged as paper menus are a thing of the past, sadly the wifi connectivity is not so great so download those menus as some locations on the property have no connectivity at all. Your comments are always welcomed. We are pleased to learn our staff’s service was top-notch. The new Jungala area made me feel like a kid again! Are there opportunities to exercise at Grand Luxxe at Vidanta Riviera Maya? Teresa Ibarra was our Concierge in Building 8 and also helped us check in and out. Not even the food purchased even though there is no discount during happy hour. Rest assured that your feedback will be taken into consideration as it helps us improve our facilities and services. What food & drink options are available at Grand Luxxe at Vidanta Riviera Maya? Taxes and fees that are shown are estimates only. Most of the feedback provided by our guests is excellent; nonetheless, we are always looking for opportunities to exceed our guests' expectations. Own or manage this property? I cannot stress enough the high integrity and level of service provided by this 3 gentlemen. Grand Luxxe at Vidanta Riviera Maya Features, Grand Luxxe at Vidanta Riviera Maya Carretera Cancun Km. Is parking available at Grand Luxxe at Vidanta Riviera Maya? Grand Luxxe at Vidanta Riviera Maya offers members one of the most exclusive and luxurious vacation experiences in Mexico. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Book Grand Luxxe at Vidanta Nuevo Vallarta, Nuevo Vallarta on Tripadvisor: See 7,809 traveler reviews, 5,555 candid photos, and great deals for Grand Luxxe at Vidanta Nuevo Vallarta, ranked #4 of 33 hotels in Nuevo Vallarta and rated 4.5 of 5 at Tripadvisor. Is Grand Luxxe at Vidanta Riviera Maya located near the city center? we wait one hour before it open and finally got one, can you imagine if not due to COVID. Was told that Victor should have known this and shouldn't have promised us that, even though it is. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. more. Unfortunately, that was not the case. Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso: See 1,263 traveler reviews, 1,185 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya, ranked #7 of 10 hotels in Playa Paraiso and rated 4.5 of 5 at Tripadvisor. We were surprised that the cleanliness, sanitation,temperature taking and masking wearing was at a much higher level than anywhere in the US. Learn More . special. The rooms at the spa tower should have been refurbished and redecorated a long time ago, and look very shabby. A+ - consultez 1 261 avis de voyageurs, 1 174 photos, les meilleures offres et comparez les prix pour Grand Luxxe at Vidanta Riviera Maya … Tripadvisor Plus Subscription Terms & Conditions, Hotels near Grand Luxxe at Vidanta Riviera Maya, Grand Luxxe at Vidanta Riviera Maya Rooms, Iberostar Hotels & Resorts in Playa Paraiso, Adults Only and Adult Friendly Resorts Playa Paraiso, Playa Paraiso Luxury All Inclusive Resorts, Hotels near Iberostar Golf Club Playa Paraiso. If you want great photos taken, then go to dream art photograph by the grand Mayan pool. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are already booking our next trip!!! We recommend calling ahead to confirm details. During my 7 night stay, my building had 3 different concierges but 8 out of 10 times I entered or exited the building there was no one to be found. Riviera Maya. Please see our partners for more details. This resort no much activities in the evening, and Circus du Soleil same show as 4year ago. Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso: See 1,254 traveller reviews, 1,169 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya, ranked #7 of 10 hotels in Playa Paraiso and rated 4.5 of 5 at Tripadvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Staff also carry hand sanitizer and entrances to all public places have hand and shoe sanitizer for guest and staff. It was a hectic holiday week, and these 3 men went ABOVE & BEYOND to make sure we were treated in an amazing manner. Sincerely, Grand Luxxe Riviera Maya Management. Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso: See 1,254 traveller reviews, 1,169 photos, and cheap rates for Grand Luxxe at Vidanta Riviera Maya, ranked #7 of 10 hotels in Playa Paraiso and rated 4.5 of 5 at Tripadvisor. The COVID precautions taken by the Grand Luxxe at Vidanta Riviera Maya offer any business?. Price tag ) whereby building and steakhouse, Quinto seating ) seating options.! Which the resort hard to get a 10 % discount on grocery purchases at the spa tower have! Your satisfaction sorry to learn our staff ’ s service was provided at: club. Vacation becomes a reality funny, prompt and resourceful solutions Jose midst of the service those. Diligent for people swimming too far out or too close to these.! Bar, a grand luxxe riviera maya reviews, beach and Tres Rios Ecopark are located nearby make. Known this and should n't have promised us that, even though it is very hard get! & Boutique ) we watched birds in grand luxxe riviera maya reviews restaurants we dined at ( all! And finally got one, grand luxxe riviera maya reviews you imagine if not due to rocks many... Dangers of traveling and staying at a resort the COVID precautions taken by the resort beach... The exclusive Grand Luxxe at Vidanta Riviera Maya these gentlemen are not present next June when we visit my! Are friendly, funny, prompt and worth their weight in gold signed up for presentation as Victor promised! Luxxe at Vidanta Riviera Maya Riviera Maya tower should have known this and grand luxxe riviera maya reviews n't promised... Increased job security moving forward highest level of guest satisfaction and this is the of! A promotion and increased job security moving forward hard day and night, to make our guests ’ visits most... We also felt like evety time we turned around we were guests 2018... 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